Stronger, smarter, scalable
With the Spring 2025 Release, Intershop delivers more than just new features – we provide a platform designed to help your business grow, adapt, and thrive in a changing world. From digital transformation to operational scale, this release supports your most critical business goals.
You will benefit from:
- Increased revenue and growth, driven by AI-powered personalization and smarter buying journeys
- Higher productivity for your e-commerce and sales teams, powered by copilots and streamlined tools
- Greater innovation and competitive advantage with flexible architecture and rapid integration options
- Improved efficiency and reduced costs, replacing outdated systems with cloud-native performance
- Stronger customer engagement through hyper-personalized, omnichannel experiences
- Scalable team enablement, supported by intuitive UIs, low-code setups, and AI-assisted workflows
Built for resilience, this release helps you adapt to market shifts, expand into new regions, and scale operations. Whether you are modernizing infrastructure or entering your next phase of growth, Intershop gives you the foundation to move faster, with confidence.
Superior end-to-end customer experience & personalization
Deliver personalized, accessible, and seamless digital experiences at scale. With the Spring 2025 Release, Intershop introduces major advancements in Progressive Web App (PWA) performance, AI-powered product discovery, and accessibility – enabling your business to create buying journeys that convert across every channel and device.
Key innovations include:
- Intershop PWA 7.0: Mobile-optimized and performance-tuned for advanced B2B workflows – now with order list filtering, wish list sharing, reordering, warranty handling, flexible budget periods with tax type settings, and enhanced CXML self-service options
- AI-driven personalization: Deep integration with SPARQUE.AI to accelerate product discovery through suggest search, intelligent recommendations, and flexible filtering options
- WCAG 2.2 AA compliance: Accessibility improvements for inclusive digital experiences – including semantic HTML structure, screen reader support, keyboard/touch navigation, enhanced visual contrast, and more
AI empowerment with copilots & agents
Intershop’s Spring 2025 Release puts AI at the core of your commerce strategy, introducing copilots and autonomous agents that supercharge efficiency, improve service, and deliver personalized customer experiences. Intershop’s AI capabilities empower your buyers and your teams to do more with less – smarter, faster, and at scale.
Key innovations include:
- Intershop Copilot for Buyers: AI-powered sales and service assistant seamlessly integrated into the Intershop Commerce Platform – enabling customers to discover products, resolve issues, and make purchasing decisions via natural language, voice commands, or image recognition
- Intershop Product Content Agent: AI-powered tool using Retrieval-Augmented Generation (RAG) to enrich, validate, and generate consistent product content at scale – accelerating buying decisions with high-quality, always up-to-date data
- Multi-agent architecture with deep integration into your commerce stack
- Low-code customization for rapid rollout and adaptation to your business context
Improved business user tooling
Intershop’s Spring 2025 Release is designed to put business teams in the driver’s seat, making commerce operations more agile and efficient. With a completely reimagined Intershop Administration Portal (IAP) and new Design View for the PWA, we are making it easier than ever for non-technical users to manage storefronts, content, and experiences.
Key innovations include:
- New Intershop Administration Portal (IAP): Single-page application (SPA) designed for fast, efficient interactions – featuring modern UX patterns and Single Sign-On (SSO) for seamless access
- Design view for PWA: Visual editing interface within the Intershop Administration Portal – enabling content teams to easily update storefront elements, pages, and layouts without developer support
- Updated Sparque Center UI: Modern interface with SSO support for managing search, synonyms, redirects, and personalization settings
API-driven business agility
Modern commerce needs to move fast – and adapt even faster. With Intershop’s Spring 2025 Release, you gain the agility to transform processes, launch new channels, and add integrations without friction. Our extended REST APIs, real-time webhooks, and plug-and-play connectors reduce integration costs, accelerate go-to-market speed, and give your business the flexibility to adapt workflows on demand. Whether you are streamlining product and price management, integrating external systems like PIMs and CMSs, or automating checkout approvals – Intershop gives you the right level of composability to innovate at scale.
Key innovations include:
- Extended REST APIs for PIM, CMS, checkout, pricing, and product approvals
- Real-time webhooks for pricing and order management
- Ready-to-use connectors for Stripe, PayPal, and Intershop Order Management
- Composable architecture to connect your existing ERP, CRM, or pricing engines with ease
Increased operational excellence
Operational success in digital commerce depends on speed, resilience, and trust. That’s why Intershop’s Spring 2025 Release delivers a cloud-native foundation designed for continuous performance, effortless scaling, and enterprise-grade security. Enjoy faster development cycles, zero-downtime deployments, and real-time monitoring to minimize risk and maximize stability.
Key innovations include:
- Cloud-native architecture with Kubernetes-based autoscaling
- Enhanced monitoring via New Relic dashboards, SLA alerts, and real-user tracking
- Customer service portal: Full visibility and control over deployments, support requests, and platform details – with self-service PWA deployment options, incident tracking, product updates, and access to your installed base and contracts
- Intershop tech stack upgrades: JDK 21, Jakarta EE migration, and improved staging with K8s job servers
- Security framework aligned with ISO 27001, GDPR, and NIS2; includes automated code scanning (SAST/DAST) and regular penetration testing
Ready to see it in action?
Let us show you what’s possible with the Intershop Spring 2025 Release. Whether you are interested in AI-driven personalization, streamlined operations, or flexible integration strategies – book your personalized demo today to explore the features most relevant to your business! We look forward to helping you build resilience and unlock growth.
Let’s talk about your next step!
Tobias is here to answer your questions and show you how the Intershop Spring 2025 Release can make a real impact on your business.
