Intershop Customer Williams Lea Williams Lea visual: Efficient business processes

Intershop chosen for e-procurement

Williams Lea relies on Intershop's modern e-commerce supply chain solution.

Williams Lea Limited-logo
Williams Lea Limited-image

Williams Lea required a platform that could support their business processes for the sourcing, commissioning and purchasing of print-related products and services required by the business and their clients. With its new e-procurement solution, Williams Lea is now able to handle all procurement activities on a single platform that is fully integrated with the back office's financial and management information systems. The entire functionality is used daily at over 60 customer sites.

Williams Lea is a leading provider of business process outsourcing solutions with a focus on information solutions. Winning its first outsourcing contract in 1988, Williams Lea is firmly established as the market leader in its field. With 5,500 staff worldwide, the company has a strong track record of growth-five-year compound growth in turnover has exceeded 30% per annum.

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Williams Lea Limited Manufacturing

1988

first outsourcing contract

Williams Lea received its first outsourcing contract in 1988.

30

percent

The growth in turnover has exceeded 30 percent per annum.

5500

employees

With 5,500 staff world-wide, the company has a strong track record of growth.

The challenge
  • Platform for the optimization of business processes
  • Simplification of the search for new suppliers or the placing of orders and procurement of technical printing products and services
  • Seamless integration of the customer's activities with the financial and management information systems of the back office
The result
  • State-of-the-art web-based e-commerce supply-chain solution based on Intershop and implemented by partner company Crimsonwing
  • Platform delivers all forms of procurement practiced by Williams Lea in a single solution
  • Interface to existing ERP system
  • Enhanced levels of supplier and customer service and increase in administrative efficiency
  • Increased accuracy in business decision-making
Want to know more about topics mentioned? B2B Manufacturing

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Gerrit Enthoven
Our specialist Gerrit Enthoven Executive VP Customer Acquisition Phone